Privacy Policy

PRIVACY POLICYWebsite: www.daftfunk.co.uk
Trading name: DaftFunk / Daft Funk Live
Legal entity: Lakeland Music Services Ltd
Last updated: 15 September 20261. IntroductionThis Privacy Policy explains how Lakeland Music Services Ltd, trading as DaftFunk / Daft Funk Live ("we", "us", "our" or "DaftFunk"), collects, uses, stores and protects personal information.It applies when you:Visit www.daftfunk.co.uk;
Visit or use our online merchandise shop;
Purchase merchandise from us;
Contact us;
Sign up to receive news or marketing;
Interact with our website or social-media content;
Purchase tickets for DaftFunk events through third-party ticketing platforms; or
Otherwise interact with DaftFunk.We respect your privacy and are committed to protecting your personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), where applicable.This Privacy Policy should be read together with our Cookie Policy.2. Who We AreThe organisation responsible for your personal information is:Lakeland Music Services Ltd
Trading as DaftFunk / Daft Funk LiveWebsite: www.daftfunk.co.ukFor data protection purposes, Lakeland Music Services Ltd is generally the data controller for personal information that we collect and use directly.For certain services, such as ticketing platforms, payment providers, social-media platforms and advertising services, those organisations may process personal information under their own terms and privacy policies.3. Information We CollectThe information we collect depends on how you interact with DaftFunk.3.1 Information you provide directlyThis may include:Your name;
Email address;
Telephone number;
Billing address;
Delivery address;
Merchandise order information;
Enquiry information;
Booking or event-related information;
Marketing preferences;
Information contained in correspondence with us;
Competition or promotional information; and
Other information you voluntarily provide.
3.2 Merchandise informationIf you purchase merchandise, we may process:Name;
Email address;
Telephone number;
Billing address;
Delivery address;
Products purchased;
Order value;
Order date;
Order status; and
Transaction or payment-reference information.Payment card information is processed by the relevant payment provider. We do not intentionally store complete payment card numbers, CVV/CVC security codes or PINs on our own systems.3.3 Automatically collected informationWhen you visit our Website, we may collect information such as:IP address;
Browser type and version;
Device type;
Operating system;
Approximate location;
Pages visited;
Date and time of visits;
Referring website;
Website interactions;
Advertising interactions; and
Information about how you navigate and use the Website.Some of this information is collected using cookies, pixels, tags, scripts and similar technologies.4. How We Use Your InformationWe may use personal information to:Operate and maintain our Website;
Process and fulfil merchandise orders;
Arrange delivery of merchandise;
Process payments;
Respond to enquiries;
Provide customer service;
Manage bookings and event enquiries;
Communicate with customers and fans;
Send newsletters and marketing communications;
Promote DaftFunk performances, events and merchandise;
Understand how visitors use our Website;
Analyse Website performance;
Measure advertising effectiveness;
Improve our Website, services and marketing;
Detect and prevent fraud;
Maintain the security of our systems;
Maintain business and financial records;
Comply with legal and regulatory obligations; and
Establish, exercise or defend legal claims.We will only use personal information for purposes that are compatible with the purposes explained in this Privacy Policy or where otherwise permitted by applicable law.5. Lawful Bases for ProcessingDepending on the circumstances, we may rely on one or more of the following lawful bases.ContractWe may process information where necessary to enter into or perform a contract with you, such as fulfilling a merchandise order.Legitimate InterestsWe may process information where necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.Examples may include:Responding to enquiries;
Managing our business;
Maintaining Website security;
Preventing fraud;
Improving our services;
Maintaining business records; and
Managing existing customer relationships.
ConsentWe may rely on your consent where required, including for certain marketing activities and non-essential cookies and tracking technologies.You may withdraw consent at any time.Legal ObligationWe may process information where necessary to comply with legal, tax, accounting or regulatory obligations.6. Online Merchandise ShopOur online merchandise shop is operated using third-party e-commerce and website services.The DaftFunk merchandise shop may be accessed through our Website and through our merchandise shop hosted or operated using Squarespace and associated services, including the relevant shop/payment infrastructure.The merchandise shop may collect information necessary to process and fulfil orders, including your name, contact information, billing information, delivery address and order details.We use this information to process your order, arrange delivery, provide customer service and maintain appropriate business and financial records.7. PaymentsOnline payments may be processed through Squarespace Payments and other authorised payment services used in connection with our merchandise operation.Payment providers may receive information necessary to process your payment.We do not intentionally store complete payment card details, CVV/CVC security codes or PINs on our own systems.Payment providers may process payment information according to their own privacy policies, security requirements and terms.8. SquarespaceSquarespace is used in connection with our Website and online merchandise activities.Squarespace may process information relating to:Website visitors;
Website activity;
Customers;
Orders;
Security;
Website functionality;
Device and browser information; and
Other information necessary to provide its services.Squarespace also uses cookies and similar technologies.Where required, non-essential cookies and tracking technologies are subject to our cookie-consent arrangements.9. Google AnalyticsWe use Google Analytics to understand how visitors use our Website.Google Analytics may collect information including:Pages visited;
Device information;
Browser information;
Approximate geographic information;
Referral information;
Website interactions; and
Usage statistics.We use this information to understand Website performance and improve our Website and marketing.Google Analytics is not essential to the operation of the Website. Where required by law, it will only be used following appropriate consent.10. Google AdsWe use Google Ads to promote DaftFunk and measure the effectiveness of advertising campaigns.Google advertising technologies may be used to:Measure advertising conversions;
Understand how visitors arrive at our Website;
Measure campaign performance;
Build advertising audiences; and
Support remarketing or personalised advertising where permitted.Where required, non-essential Google advertising technologies will only be activated after appropriate consent.11. Meta, Facebook and InstagramWe may use Meta Pixel and related Meta technologies to:Measure advertising effectiveness;
Measure conversions;
Understand Website interactions;
Build advertising audiences;
Improve advertising; and
Support remarketing.Our Website may also contain links to or embedded content from Facebook and Instagram.Depending on the technology used, Meta may receive information about your interaction with our Website.Where required, non-essential Meta tracking technologies will only be activated following appropriate consent.Your use of Facebook, Instagram and other Meta services is also subject to Meta's own terms and privacy policies.12. Email MarketingWe use third-party email marketing services to manage mailing lists and send newsletters, announcements and promotional communications.Our email marketing providers include:Mailchimp
MailerLiteDepending on the mailing list or campaign you interact with, your information may be processed by Mailchimp or MailerLite.Information may include:Name;
Email address;
Marketing preferences;
Subscription status;
Date of subscription;
Email delivery information;
Whether an email has been opened;
Whether links have been clicked; and
Other information relating to your interaction with our marketing communications.We use this information to manage our mailing lists, send communications and understand marketing effectiveness.Where consent is required, we will obtain appropriate consent before sending marketing communications.You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails.We may retain limited information about your unsubscribe or marketing preference so that we can respect your request and avoid sending unwanted marketing.13. Ticketing PlatformsDaftFunk performances and events may be promoted and sold through third-party ticketing platforms.These may include:Eventim
Ticketmaster
WeGotTickets
Skiddle
Resident AdvisorWhen purchasing a ticket through one of these platforms, the relevant provider may collect information such as:Name;
Email address;
Telephone number;
Billing information;
Ticket details;
Event information;
Payment information;
Booking history; and
Customer-service information.The relevant ticketing company will generally be responsible for its own processing of your personal information.Your use of these ticketing platforms is therefore also subject to their respective privacy policies and terms.Where information is provided to us by a ticketing platform, we may use it for legitimate business purposes such as:Event administration;
Customer service;
Guest-list management;
Event communications;
Accounting and reconciliation;
Fraud prevention; and
Marketing where permitted by law.The ticketing provider used for a particular event may vary.14. Cookies and Similar TechnologiesWe use cookies and similar technologies on our Website.These may include technologies provided by:Squarespace;
Google Analytics;
Google Ads;
Meta;
Facebook;
Instagram;
Mailchimp;
MailerLite; and
Other third-party services integrated into our Website.Cookies and similar technologies may be used for:Essential Website functionality;
Shopping baskets and checkout;
Security;
Analytics;
Advertising;
Conversion measurement;
Social-media functionality; and
Marketing.Non-essential cookies and similar tracking technologies will be subject to our cookie-consent mechanism where required.UK PECR applies not only to traditional cookies but also to technologies such as tracking pixels, scripts and tags.For further information, please see our separate Cookie Policy.15. Cookie ConsentOur online shop uses a Squarespace cookie-consent banner.The banner allows visitors to make choices regarding non-essential cookies and tracking technologies.Where configured appropriately, visitors can:Accept cookies;
Decline non-essential cookies; and/or
Manage their cookie preferences.Where required by law, non-essential analytics and advertising technologies will not be activated until appropriate consent has been obtained.Squarespace states that its cookie banner can restrict certain non-essential cookies until visitors provide consent, but also notes that some third-party integrations may require additional configuration to properly respect the banner.We regularly review our use of cookies and tracking technologies.16. Who We Share Personal Information WithDepending on how you interact with DaftFunk, personal information may be shared with or processed by:Website and e-commerce
Squarespace
Payment services
Squarespace Payments
Other authorised payment providers
Analytics and advertising
Google
Google Analytics
Google Ads
Meta
Facebook
Instagram
Email marketing
Mailchimp
MailerLite
Ticketing and event services
Eventim
Ticketmaster
WeGotTickets
Skiddle
Resident Advisor
Other service providers
Delivery and fulfilment providers;
IT and technology providers;
Cloud storage providers;
Accountants and professional advisers;
Event organisers and business partners; and
Law enforcement, regulators or other authorities where legally required.We do not sell your personal information.We only share personal information where there is an appropriate lawful basis and where the disclosure is reasonably necessary for the relevant business or service purpose.17. International TransfersSome of the organisations we use may process personal information outside the United Kingdom.This may include certain technology, advertising, email marketing and ticketing providers.Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.These safeguards may include adequacy regulations, appropriate contractual safeguards or other legally recognised transfer mechanisms.18. Data RetentionWe retain personal information only for as long as reasonably necessary for the purposes for which it was collected.Different types of information may be retained for different periods.For example:Merchandise order information may be retained for accounting, tax, customer-service and legal purposes.
Enquiry information may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records.
Marketing information may be retained until you unsubscribe or it is otherwise no longer required.
Marketing suppression information may be retained to ensure that we respect your unsubscribe request.
Analytics information may be retained according to the relevant analytics configuration.
Financial records may be retained for the periods required by applicable law.When information is no longer required, we will take reasonable steps to securely delete or anonymise it.19. Data SecurityWe take reasonable technical and organisational measures to protect personal information against:Unauthorised access;
Unauthorised disclosure;
Accidental loss;
Destruction;
Alteration; and
Misuse.Measures may include:Password protection;
Multi-factor authentication where available;
Restricted access to business systems;
Secure cloud services;
Software and security updates;
Access controls;
Secure payment services;
Secure Website hosting;
Staff awareness; and
Appropriate physical security.No electronic transmission or storage system can be guaranteed to be completely secure.20. Your Data Protection RightsDepending on the circumstances and applicable law, you may have the following rights:Right to be informed about how your personal information is used;
Right of access to personal information we hold about you;
Right to rectification of inaccurate or incomplete information;
Right to erasure in certain circumstances;
Right to restrict processing in certain circumstances;
Right to data portability in certain circumstances;
Right to object to certain processing;
Right to withdraw consent where we rely on consent; and
Rights relating to automated decision-making and profiling, where applicable.These rights are subject to certain legal conditions and exemptions.21. Exercising Your RightsIf you wish to exercise your rights or ask questions about how we use your personal information, please contact us using the contact details provided on www.daftfunk.co.uk.We may need to verify your identity before processing certain requests.We will normally respond within the timescales required by applicable data protection law.Requests will normally be handled without charge, although applicable law allows reasonable charges or refusal of certain requests in limited circumstances.

22. Marketing PreferencesYou can stop receiving marketing communications from us at any time.You can do this by:Clicking the unsubscribe link included in our marketing emails; or
Contacting us directly.If you unsubscribe, we may retain a limited record of your request to ensure that we do not send you unwanted marketing.This does not prevent us from sending essential communications relating to an order, transaction or service you have requested.23. Children's PrivacyThe Website is not specifically directed at children.We do not knowingly collect personal information from children for inappropriate or unlawful purposes.If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.24. Third-Party WebsitesOur Website contains links to third-party websites and services.These may include:Eventim;
Ticketmaster;
WeGotTickets;
Skiddle;
Resident Advisor;
Facebook;
Instagram;
YouTube;
Google services;
Mailchimp; and
MailerLite.Once you leave our Website and use a third-party service, the relevant organisation's own privacy policy and terms will apply.We are not responsible for the privacy practices, content or security of third-party websites.25. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to:Our business;
Our Website;
Our merchandise operation;
Our ticketing arrangements;
Our marketing services;
Our technology;
Our service providers; or
Applicable law.The latest version will be published on the Website.The "Last updated" date at the beginning of this policy indicates when it was most recently revised.We will take reasonable steps to bring significant changes to your attention where appropriate.26. ComplaintsIf you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to investigate and resolve the issue.You also have the right to complain to the UK's data protection regulator:Information Commissioner's Office (ICO)Website: www.ico.org.ukThe ICO provides guidance and a complaints process for individuals who believe their personal information has not been handled appropriately.27. Contact UsFor privacy enquiries, data protection requests or questions about this Privacy Policy, please contact:Lakeland Music Services Ltd
Trading as DaftFunk / Daft Funk LiveWebsite: www.daftfunk.co.ukPrivacy Policy last updated: 15 September 2026